Introduction

MxFiber LLC (hereinafter referred to as "MxFiber," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our services, including MxFiber and the website https://mxfiber.com (collectively referred to as the "Services").

By using our Services, you agree to the collection, use, storage, and disclosure of your personal information as described in this Privacy Policy.

1. Disclaimer

1.1 This Privacy Policy applies to all Services provided by MxFiber.

1.2 If you access third-party services through our platform, such third parties may independently collect and use your information. We do not control the privacy practices of third parties and encourage you to review their respective privacy policies.

1.3 "Personal Information" refers to any data collected as described in Section 2 below.

2. Information Collection

2.1 To create and manage your MxFiber account, verify your identity, and comply with legal obligations, we may collect personal information including, but not limited to:

- Name

- Email address

- Phone number

- Contact address

- Payment and banking information

2.2 To ensure service quality and security, we also collect usage data such as:

- IP address

- Browser type and language settings

- Access dates and times

- Device and software information

- Web browsing activity related to our Services

2.3 If product testing, deliveries, or contract performance is required, we may collect additional contact details necessary for fulfillment purposes.

3. Methods of Information Collection

3.1 We collect information through:

- Direct user submissions (e.g., registration forms, service requests)

- Automated technologies when you use our Services

3.2 We use cookies and similar tracking technologies to:

- Identify and authenticate registered users

- Analyze usage trends to improve our Services

- Provide personalized customer support

3.3 You may control or disable cookies via your browser settings. Please note that disabling cookies may impact certain features of our Services.

4. Use of Collected Information

We use your personal information for the following purposes:

- Providing, operating, and managing our Services

- Customizing user experiences

- Enhancing and developing our Services

- Ensuring security, fraud prevention, and compliance with legal obligations

- Offering customer support and resolving disputes

- Sending service-related notifications and promotional updates

- Conducting research and gathering user feedback

If we intend to use your data for purposes beyond those initially stated, we will seek your explicit consent in advance.

5. Information Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

- To comply with legal obligations, court orders, or governmental requests

- To enforce our agreements, policies, or terms of service

- To protect the rights, property, or security of MxFiber, our users, or third parties

- Upon obtaining your explicit consent

In the event disclosure is required, we will notify you as mandated by applicable laws and regulations.

6. Data Storage and Retention

6.1 All personal information collected by MxFiber is securely stored in data centers located within the United States.

6.2 We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Extended retention may occur under the following circumstances:

- Compliance with applicable laws and regulations

- Ongoing legal disputes, investigations, or enforcement actions

- Implementation of security measures or fraud prevention protocols.

7. Information Security

7.1 We implement industry-standard security measures designed to protect your personal information from unauthorized access, loss, misuse, or alteration, including:

- Data encryption

- Multi-server backups

- Employee access control and confidentiality obligations

7.2 Despite our efforts, no security system is impenetrable. In the event of a security breach, we will take appropriate measures, including notifying affected users and regulatory authorities as required by law.

7.3 You are responsible for maintaining the confidentiality of your account credentials. Please do not share your password with others.

8. User Rights and Control

8.1 You have the right to access, update, correct, or request the deletion of your personal information. If you believe we have collected or used your information improperly, you may submit a deletion or correction request.

8.2 Some legal or technical constraints may prevent the immediate deletion of certain information.

8.3 You may also opt out of non-essential data collection or withdraw consent for marketing communications by contacting us.

9. Opt-Out Methods

You may opt out of data collection or promotional communications by contacting us via:

- Email: [email protected]

We will process opt-out requests promptly. Please note that disabling certain data collections may limit your access to some features of our Services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you via email or a prominent notice on our website prior to the changes taking effect. Continued use of our Services after such updates constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us:

Company Name: MxFiber LLC

Email: [email protected]

Website: https://mxfiber.com